The pricy Microsoft Surface Duo has a plethora of problems beneath the hood, according to a group of gadget repair specialists.
This year marks a significant point in the history of smartphones. Not only is the industry getting a very wide 5G implementation, but it is also getting a plethora of new foldable phones.
Leading the pack is Samsung’s Galaxy Z Fold 2. It has a good headstart in terms of development years. Following it are the foldables of Motorola and Huawei. However, trying to catch up is Microsoft’s Surface Duo. Unfortunately, despite releasing only a year later, Microsoft’s foldable seems to be a ticking time bomb.
Microsoft Surface Duo has a lot of problems under the screen
Microsoft launched the Surface Duo just a few days ago. Since its launch, it has received mixed reviews from tech experts across the industry. The majority of them looked at the usability and seamlessness of the foldable at surface value. However, one, in particular, took the pains of disassembling Microsoft’s phone.
The complex internals of the Microsoft Surface Duo surprised iFixit. They found out two main problems with the build of the foldable phone. First, batteries. Second, the screen.
As for the batteries, iFixit found them to be unnecessarily glued in place and held by unusual tripoint screws. One battery is also pinned somewhere near the motherboard. Putting all these together must have been a feat of wonder for the company. Unfortunately, their plans didn’t seem to include a continuity.
Changing the batteries on the Microsoft Surface Duo is virtually impossible. As such, users will have to deal with aging batteries as they use their phones through time. In other words, using the term of iFixit, the Microsoft Surface duo has a ‘built-in death clock.’
The screen may be irreparable
As for the second problem discovered, iFixit found the screen of the Microsoft Surface Duo also a headache. The two screens on the foldable, according to the team, are generously glued all over. iFixit had to devise different ways to be able to pry away the screens on the device.
In other words, Microsoft, again, must not have thought about potential users changing the screens on the devices. Unfortunately, that is too much of a stretch. Despite the phone having a rest mode of a closed clamshell, users will tend to use the phone as a regular smartphone. It means that there are several ways to drop the phone and crack the screen.
For a US$1,400 device, the two main issues normally encountered by smartphone users were not accounted for. As such, interested users may have to tread this line cautiously.
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